Laundry Management Software That Collects, Tracks, Delivers and Invoices on One Thread.
An order becomes a routed collection, a bag tracked through wash, dry, fold and QC, then a routed return with proof at the door — priced and invoiced without re-keying. And because SynchPlus ONE also runs your collection vans, you are not juggling a laundry POS, a delivery app and a fleet spreadsheet.
A Laundry Lives or Dies on Trust
The customer's items come back — all of them, on time. When the order book, the collection run, the wash-floor and the accounts all live apart, bags go missing and billing leaks.
Lost or Swapped Items
A hotel's linen ends up in a gym's bag. A customer's shirt never comes back. With paper tickets there is no way to show where an item was last seen — so you pay for it, and you may lose the account.
Collection Runs Planned on the Fly
Pickups and returns are worked out on a phone call and WhatsApp. Drivers zig-zag across town, vans run half-empty, and failed hand-overs are not recorded — so nobody knows why the customer did not get their order.
No View of the Wash-Floor
You cannot see which orders are in wash, which are drying and which are waiting for QC. Turnaround promises are missed and you only find out when the customer calls.
Billing Done From Memory
Weights and item counts are on a ticket, contract rates are in a spreadsheet, and the invoice is typed up at month-end. Under-billing is common — and nobody knows what a wash actually costs once detergent, fuel and labour are counted.
Everything a Commercial Laundry Runs On
One record from the doorstep to the invoice. Order, routing, wash-floor stages, proof of delivery and billing are shipped and running today; the customer-facing layer is built onto it during your pilot.
Orders & Services
One order per customer with a service line per bag.
- Weight / item count & special instructions
- Pickup & return time windows
- Account customers or walk-ins
Routed Collection & Return
Both legs — pickup and delivery — on one order, optimised and capacity-checked against the real van.
- Multi-drop route optimisation
- Driver works the run on the mobile app
- Works with poor or no signal
Wash-Floor Stages
Wash → dry → fold → QC → pack, tracked as stages so you can see work-in-progress at a glance.
- Start / complete each stage — who & when
- Work-in-progress visible by stage
- Turnaround measured against the promise
Proof of Delivery
Proof at the door, both ways — so a disputed hand-over is settled with evidence.
- On-screen signature & photo capture
- Failed hand-over carries a reason
- Re-attempt as a fresh stop
Billing & Pricing
Priced per kg or per item, per service, and invoiced straight from the fulfilled order.
- Invoice drafted from the fulfilled order
- Recurring / contract customers on cadence
- Straight to your books
Consumables
Detergent and supplies tracked as stock and consumed against the wash-floor job — so you know the true cost of a wash, not a guess.
- Reorder-point alerts & min / max
- Consumed against the job
- True cost per wash
Collection Fleet & TCO
Your vans on the same asset register — fuel, maintenance, DVIR inspections and true cost-per-km per vehicle and per run.
Compliance Gates
Licence disc and insurance expiry tracked, roadworthiness checked and driver documents held — a non-compliant vehicle can't leave the yard.
Bag & Garment QR Tags Built in your pilot
Bags and garments are QR-tagged and scanned at receiving and at every stage — the chain-of-custody that makes a lost garment impossible to hide. Item-count reconciliation and damage capture are built with you during the pilot.
Collect → Wash · Dry · Fold → Deliver → Invoice
Every order is captured once and carried end-to-end — no re-keying, no gap between the front desk, the collection run, the wash-floor and the accounts.
Collect
Routed pickup on the driver app; bag received and item count noted.
Process
Wash, dry, fold and QC tracked stage by stage, with consumables costed into the job.
Deliver
Routed return, handed over with signature and photo proof at the door.
Invoice
Priced per kg or per item and drafted straight to your books from the fulfilled order.
What Runs Today — and What We Build With You
The engine that runs collection, the wash-floor and billing is live today. The bag chain-of-custody and the customer-facing layer are built onto it during your pilot, to fit your operation.
Shipped & Running Today
Routed collection and return with proof of delivery · wash → dry → fold → QC tracked as stages · per-order, per-kg and per-item invoicing · collection fleet TCO and compliance gates · consumables costed into every job.
Built During Your Pilot
Bag and garment QR tags scanned at every stage · item-count reconciliation and damage capture · customer self-service ordering · status SMS (collected · ready · out for delivery) · service catalogue and per-kg rate cards.
Extend the Operation Without a Second System
Add capability on the same platform, turned on per tenant — no separate app, no separate login.
Bag & Garment Scanning Add-on
QR or barcode scan a bag in at receiving and at every stage, from any mobile.
Standing & Recurring Orders Add-on
Hotel, gym or restaurant contracts auto-raise their collection on cadence — the regular pickup just appears on the board.
Customer Self-Service Add-on
Let account customers place and track their own orders — the request lands straight on your board, no phone call.
Need to connect an accounting package, a payment gateway or a WhatsApp channel? Our open integration module is a customisable adapter layer — if it has an API or a feed, we can bring it in, and it works on-premise too.
POS, Dispatch and the Wash-Floor — Usually Three Systems. This Is One.
| Capability | A Laundry POS | SynchPlus ONE |
|---|---|---|
| Collection & delivery | Bolt-on / manual | Optimised routing, both legs |
| Bag chain-of-custody | Paper ticket | QR, every stage (pilot build) |
| Wash-floor WIP & turnaround | Not tracked | Stage-by-stage, timed |
| Your collection fleet | Separate system | Same platform — TCO & fuel |
| Compliance before dispatch | Not enforced | Licence / insurance / roadworthy gate |
| On-premise deployment | Cloud-only (most) | Fully offline — local storage |
| Role-based access | Fixed roles | Fully dynamic — any role, any permission |
Runs in any country — on your servers or our cloud. Deploy on-premise for full function with poor or no connectivity, in our managed cloud with visibility across every branch, or hybrid with a secure cloud relay.
Simple Pricing. Unlimited Users.
Front desk, wash-floor supervisors, drivers and accounts all get a login. You pay per asset per month.
SynchPlus ONE for Laundries
From R69 per asset per monthUnlimited users · 14-day free trial · Pilot builds scoped per site
See Pricing PlansLaundry Management Software FAQ
Common questions from commercial laundries and wash-houses.
Laundry management software runs a commercial laundry from order to invoice: taking orders, planning collection and return runs, tracking items through the wash-floor, proving delivery and billing the customer. SynchPlus ONE does all of this on one thread, and also manages the vans that do the collecting.
Yes. Pickup and return are both legs of one order. Collections and deliveries are batched onto optimised multi-drop routes, capacity-checked against the real van, and drivers work the run stop by stop on the mobile app, even with poor signal.
Wash, dry, fold, QC and pack are tracked as stages. Staff start and complete each stage, so you can see who did what and when, how much work is at each stage, and whether turnaround is meeting the promise made to the customer.
Bag and garment QR tagging, scanned at receiving and at every stage, is built with you during your pilot, together with item-count reconciliation and damage capture. The order, routing, wash-floor stages, proof of delivery and billing it plugs into are shipped and running today.
Orders are priced per kg or per item, per service, and the invoice is drafted from the fulfilled order without re-keying. Recurring contract customers such as hotels, gyms and restaurants can be invoiced on cadence.
Customer self-service ordering and status SMS (collected, ready, out for delivery) are tailored to your operation during the pilot, on top of the shipped order and routing engine.
SynchPlus ONE is priced per asset per month from R69, with unlimited users and a 14-day free trial. Pilot builds are scoped per site. See the pricing page for details.
Related Modules & Industries
Last-Mile Delivery
Dispatch planning, route optimisation and POD
Explore →Fleet Management
Fuel, maintenance and cost-per-km for your vans
Explore →Inventory & Consumables
Detergent and supplies with reorder alerts
Explore →Job Management
Job cards, crews and evidence for service businesses
Explore →See It Run on Your Floor
Book a demo, then a pilot on your own data: we take a live order, route the collection, track the bags through wash-dry-fold, deliver with proof and draft the invoice — with your collection fleet and compliance switched on.